PRIVACY POLICY

In this privacy policy, references to “we”, “us” and “our” are to Brighter Green Engineering. References to “our Website” are to brightergreenengineering.com, and references to “the App” are to the Brighter-App.

We are committed to protecting your privacy. This Policy explains how we collect, use, and safeguard information when you interact with our Website and with Brighter-App.

 

  1. Information We Collect

 

Through the Website

We may collect:

  • Personal details you knowingly provide via forms or email (e.g., name, address, email, telephone number).
  • Your preferences regarding email updates (if you opt-in).
  • Your IP address, recorded by our web server when you request a page, to monitor usage.
  • Cookies and usage data to recognise returning users and store preferences. (See your browser’s help section for managing cookies.)

Through Brighter-App

We may collect:

  • User account details (name, work email, role, and company affiliation).
  • Operational data (tickets, job performance data, parts usage, and site-related records).
  • Device and usage information (log-in activity, time stamps, and error reports).

Brighter-App does not collect unrelated personal data (such as personal contacts, photos or messages).

 

  1. How We Use the Information

 

We use the information collected to:

  • Provide and manage access to the Website and Brighter-App.
  • Process enquiries, orders, or services requested.
  • Manage operations, track engineer performance, and improve solar farm efficiency.
  • Send service updates or, where you have opted in, information about other products or services.
  • Monitor Website performance, analyse usage, and improve user experience.

We do not sell your personal data. Information may be shared only with trusted third parties where necessary to:

  • Deliver products or services you have requested.
  • Provide cloud hosting, data storage, or technical support.
  • Comply with legal or regulatory obligations.
  1. Lawful Bases for Processing

 

Under UK and EU data protection law (GDPR), we must have a lawful basis for processing your personal data. We rely on the following:

  • Contractual necessity – where processing is required to provide you with access to Brighter-App or services you request.
  • Legitimate interests – such as monitoring engineer performance, managing operations, and improving efficiency of solar farm operations.
  • Legal obligations – where processing is required to comply with applicable laws and regulations.
  • Consent – where you have actively chosen to receive marketing or product updates (you may withdraw your consent at any time).
  1. Data Security

 

We implement appropriate technical and organisational measures to safeguard personal data, including secure storage in AWS cloud infrastructure for Brighter-App data and restricted access for authorised personnel only.

  1. Your Rights

 

Under UK and EU data protection law, you have rights including to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your data, where appropriate.
  • Object to certain types of processing or withdraw consent where given.

To exercise your rights, please contact us at info@brightergreenengineering.com or write to:

Brighter Green Engineering

Unit 5, Barnes Wallis Court, Wellington Road, High Wycombe, HP12 3PS

  1. Retention

 

We retain information only as long as necessary to provide services, fulfil contractual or legal obligations, or for legitimate business purposes.

  1. Other Websites

 

Our Website and Brighter-App may contain links to third-party websites. This Privacy Policy applies only to brightergreenengineering.com and Brighter-App. We are not responsible for the privacy practices of other websites.

  1. Changes to this Policy

 

We may update this Privacy Policy from time to time. Any changes will be published on our Website with a revised “Last updated” date.

  1. Contact Us

 

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Brighter Green Engineering

Email: info@brightergreenengineering.com

Website: https://brightergreenengineering.com